Privacy & Security

37bd Privacy Policy — Your Data Is Safe With Us

Protecting your personal data is our top priority at 37bd. We are fully transparent about what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026

How We Protecting Your Data Use

A quick overview of the key highlights of the 37bd Privacy Policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption, leaving no room for theft or hacking.

No Sale of Information

37bd never sells your personal information to third parties. Your privacy is not a commodity.

Secure Data Storage

Your data is stored on secure, encrypted servers. Multiple security layers are in place to prevent unauthorized access.

Your Control

You can view, update, or request deletion of your data at any time. Your data belongs to you.

AML Compliance

37bd complies with international Anti-Money Laundering (AML) policies and uses your information only when required by law.

Spam-free communication

37bd contacts you only when necessary. Unsolicited ads and spam messages are strictly against our policy.

This Privacy Policy applies to all services and products on the 37bd platform. By using 37bd, you are considered to have agreed to this policy.

1 What Information We Collect

When you register and use 37bd, we collect the following information. Each data point is collected for a specific reason, and only what is necessary is requested.

Type of Information Example Reason for Collection
Identity-Related Information Name, date of birth, national ID Age Verification & Identity Confirmation
Contact Information Phone number, email address Account Management & Support
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Information Login time, betting history, preferred games Service improvement and personalization

37bd only collects information that is genuinely necessary to provide services and meet legal obligations. No unnecessary personal data is requested.

2 How We Use Your Information

Collected information is used solely for the purposes outlined below. Under no circumstances is data used beyond its authorized purpose.

  • Account management: To create, verify, and maintain your 37bd account.
  • Service Delivery: To ensure uninterrupted operation of betting, gaming, deposit, and withdrawal services.
  • Security Assurance: To prevent fraud, hacking, and unauthorized access.
  • Legal compliance: To comply with the directives of licensing authorities and regulatory bodies.
  • Customer Service: To resolve your complaints and issues promptly.
  • Sending Notifications: To keep you informed about important updates, bonus offers, and relevant news.
  • Service Improvement: To further improve the 37bd platform and user experience.

37bd analyzes your betting and gaming behavior to support responsible gaming. If unusual activity is detected, our team may reach out to you.

3 Data Sharing Policy

37bd never sells or rents your personal information. However, limited data may be shared in specific circumstances:

  • Payment Processors: Necessary transaction details are shared with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals.
  • Identity Verification Service: Identity-related information may be shared with trusted verification services as part of the KYC process.
  • Legal obligations: 37bd is legally required to provide information upon a valid court order or lawful request from a regulatory authority.
  • Technology Partners: Technology companies that support platform operations may only use data under contractually agreed terms.

Your data is never shared with any party beyond the reasons stated above. Every third-party partner is required to comply with 37bd's privacy standards.

4 Cookies & Tracking Policy

Cookies and similar technologies are used on the 37bd website and app to enhance your browsing experience.

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions and security Deleted when session ends
Performance Cookies Page load speed and error detection 30 days
Functional Cookies Remembering language and preferences 1 year
Analytics Cookies User Behavior Monitoring 6 months

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of some 37bd services.

5 Data Protection Measures

37bd uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers:

  • 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels.
  • Firewall & DDoS Protection: Protection against unauthorized access and attacks at the server level.
  • Two-Factor Authentication (2FA): An additional security layer for account login.
  • Regular Security Audits: Regular system audits conducted by third-party experts.
  • Data Minimization: Only the information strictly necessary is collected and retained.
  • Auto Logout: Sessions are automatically terminated after a period of inactivity.

37bd servers operate in accordance with the international ISO 27001 information security standard. We are committed to keeping your data secure.

6 Your Privacy Rights

As a 37bd user, you have full rights over your personal data. Your rights are detailed below:

Right to Access Information

You can request to know what information we hold about you.

Right to Rectification

You may request that any incorrect or incomplete information be updated or corrected.

Right to Erasure

You may request the permanent deletion of your personal data under specific conditions.

Right to Restrict Processing

You may request that the use of your information be restricted under certain circumstances.

Data Portability

You can request a copy of your data in a standard, portable format.

Marketing Opt-Out

You may opt out of receiving promotional messages at any time.

To exercise any of your rights, contact us via support chat or email. Requests are typically processed within 7 business days.

7 Protection of Minors' Data

37bd is a platform strictly for adults. We do not knowingly collect information from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • If any minor's data is collected inadvertently, it will be deleted as soon as we become aware.
  • If parents have any concerns, please contact 37bd Support immediately.
  • 37bd encourages parents to use parental control software.
8 Third-Party Links & Services

The 37bd platform may integrate certain third-party services, such as payment gateways or game providers. These services have their own privacy policies.

  • 37bd is not responsible for the privacy policies of third parties.
  • We recommend reviewing the privacy policies of any third-party services before use.
  • 37bd works exclusively with trusted and verified partners.
9 Privacy Policy Updates

37bd may update this Privacy Policy as needed. When changes are made:

  • A notice will be posted on the website and the "Last Updated" date at the top of the page will be revised.
  • A notification will be sent to your registered email or phone number if significant changes are made.
  • Updated policies take effect 7 days after publication.
  • Continued use of 37bd after any changes takes effect will be considered acceptance of the updated policy.

Please check this page regularly to stay up to date with our latest Privacy Policy.

10 Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact the 37bd support team. We are committed to responding within 7 business days.

  • Email: [email protected]
  • Live Chat: Available on 37bd 24/7
  • Enter Subject: Send a message titled "Privacy Request"
Safe & Trusted

Today Join 37bd — Enjoy Safely

Enjoy the best betting and gaming experience with your data fully protected. At 37bd, your privacy is our responsibility.

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